Refunds and Cancellation

Shipping, Return, Refunds and Cancellation

  1. Shipping is free all over India for a Minimum Order value of INR 1000.00. We also support Cash on Delivery (CoD).
  2. We usually despatch within three to four working days of receiving an order. However, in a rare case, it may take up to six days.
  3. We have made every effort to display the colour of our products that appear on the site as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of a colour will be accurate.
  4. SQPL shall not entertain any complaints after 96 Hours, once the order is delivered.
  5. SQPL will not be liable for any type or kind of credit card fraud. The liability to use a card fraudulently will be on the user and the onus to ‘prove otherwise’ shall be exclusively on the user. The User must exclusively use his/her own card on the site.
  6. If a non-delivery or late delivery occurs due to a mistake by the User (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by SQPL for re-delivery shall be claimed from the User placing the order.
  7. SQPL reserves the right to refuse or cancel any order placed for a product that is listed at an incorrect price or for any other reason. This shall be regardless of whether the order has been confirmed and/or payment been received. The payment shall be refunded and the User shall be informed of the same.
  8. All orders/ products which are personalized/ customized cannot be cancelled.
  9. Please note, by purchasing from SQPL you as the buyer agrees to our shopping terms, conditions and policies.